Solutions

Ecosystems of Learning Designed for Real Performance Change

Identify

Before we recommend training or consulting solutions, we begin with a rigorous, evidence-based capability and culture needs analysis. Every 7020TEN engagement—regardless of size—starts with understanding the real performance levers that influence behaviour, leadership effectiveness, culture, and capability growth.

We combine global diagnostics such as REACH, DISC, Octogram, and EQ with our proprietary profilers—Contextual Leadership®, The Communication Advantage© (CCQ), and our reflective diagnostic tools—to create a deep, accurate picture of organisational and individual capability. These insights help us understand leadership readiness, cultural dynamics, communication patterns, digital maturity, and behavioural strengths and gaps.

This analysis sits at the heart of what differentiates 7020TEN.

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Design

7020TEN is not a content reseller. We design and license original, research-based models that shape development across government, enterprise and higher education, including:

S.C.O.P.E. Feedforward Model™ – future-focused conversations replacing outdated feedback models
Compass Management® – adaptive, contextual leadership for complex environments
X-Minute Principle® – micro-accountability for rapid and sustainable behaviour change
Growth Mindset Blueprint© – system-wide culture uplift frameworks

We then translate insights into development pathways using our proprietary TELD© (Targeted (E)Learning Design) methodology, which links theory to practice through:

Action mapping
The 70:20:10 model
OSF (On-the-job, Social, Formal) ratios
Learning in the flow of work
Behavioural science and habit-building techniques

This ensures every learning solution is purpose-built and aligned to organisational strategy—not a generic off-the-shelf program. The result is deeply targeted, culturally aligned, behaviour-focused learning design that produces measurable uplift, not just knowledge transfer.

Train

Once the roadmap is established, we deliver high-impact development solutions designed to create lasting behavioural change—not just enjoyable workshops.

7020TEN specialises in facilitated and virtual programs, leadership development, and digital-first capability uplift. Our offerings span leadership, communication, strategic capability, modern workplace skills, and cultural intelligence, supported by real scenarios, case studies, toolkits, and future-focused behavioural models.

Facilitation & Masterclasses

Our flagship programs include:

Digital Leadership – Leading Digital Change©
The Connected Leader©
The Communication Advantage©
Mastering Performance Conversations(c)
Developing Performance Strategy(c)
Growth Mindset Blueprint©
The No-Cost Capability Accelerator(c)
Transformative Leadership Masterclasses

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Coach

Coaching & Behaviour Reinforcement

Training builds awareness—coaching turns it into lasting behaviour. At 7020TEN, coaching is integrated into our development ecosystem, supporting participants during workshops, after programs, or as a standalone capability uplift option.

During workshops, we use coaching in the moment, guided reflection, and the S.C.O.P.E. Feedforward Model™ to help participants apply new concepts immediately. These real-time conversations develop confidence, insight, and practical problem-solving linked directly to workplace scenarios.

After the program, we continue development through post-workshop coaching, accountability check-ins, and behaviour reinforcement. These sessions help participants embed habits, translate learning into action, and maintain momentum long after the training ends.

Participants also receive practical tools—planners, conversation frames, habit prompts, and reflection guides—to support ongoing application in the flow of work.

Coaching can also be delivered independently for leaders, teams, or high-potential talent, providing focused support that accelerates capability growth and strengthens long-term performance.

Through coaching, organisations move beyond training to achieve real, sustained behaviour change.

E-Development not E-Learning

7020TEN does not deliver standard e-learning. - we deliver e-development — digital modules designed as:

Theory enhancers
Behaviour extenders
Micro-skill accelerators
Application-focused challenges

Each module integrates:

Workplace scenarios
Branching decision pathways
Reflection prompts
Stop–Start–Continue tools
Feedforward planning
Cultural and communication intelligence strategies

This approach ensures learning continues beyond the workshop and embeds into the flow of work.

Embed and Sustain

7020TEN solutions extend well beyond training through:

Post-program coaching and check-ins
Accountability partnerships
Just-in-time microlearning
Scenario-based refreshers
AI-enabled support (when appropriate)
Facilitator accreditation & licensing (e.g., SCOPE Facilitator Accreditation)

By integrating learning pathways, e-development, behavioural reinforcement, and coaching support, we help organisations build a true culture of learning, agility, and performance—not a one-off training event.

Participants also receive practical tools—planners, conversation frames, habit prompts, and reflection guides—to support ongoing application in the flow of work.

Coaching can also be delivered independently for leaders, teams, or high-potential talent, providing focused support that accelerates capability growth and strengthens long-term performance.

Through coaching, organisations move beyond training to achieve real, sustained behaviour change.

CSR-Aligned Pricing

7020TEN remains committed to accessible development through a regionally sensitive pricing philosophy.

Our intent is partnership—not profit maximisation—ensuring organisations can invest sustainably in capability uplift and long-term workforce readiness.